www.neighbourhoodprofessionals.co.uk

Mr A Khandwala - Consultant Plastic Cosmetic and Hand Surgeon
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Bexleyheath Surgery - chiropody


Genuine Care Homecare Services




HOW DO I....?
...Obtain A Repeat Prescription?

If you need to take tablets or medicines regularly, your doctor may suggest that you be issued with repeat prescriptions. This will be authorised by your GP who will issue you with a repeat prescription request slip from the computer.

When you require a new supply, please send this slip to the surgery, clearly indicating which items you require.

It is advisable for you to request your repeat prescription at least one week before it is needed (do not wait until you are running out of your medication). However, prescriptions will normally be available 48 hours after the request is received (weekends and Bank Holidays are not classed as working days).

We will accept postal requests for repeat prescriptions and will be happy to post them back to you, providing you have enclosed a stamped, self-addressed envelope. Once again, please allow a reasonable amount of time to take postal delays into account.

We also encourage patients to utilise the prescription collection services offered by many local chemists and the receptionists will be able to provide details of the chemists offering this service. If it is more convenient, you can deliver your repeat prescription request by hand. There is no need for you to queue at the reception desk: simply place your completed request slip in the box provided for this purpose, which is located in the main entrance door. You can either call to collect your prescription from the reception desk at the appropriate time, or we will post it to you if a stamped, self-addressed envelope has been enclosed.

Please do not request repeat prescriptions by letter, on odd scraps of paper or by telephone as this causes confusion and can lead to mistakes being made.

Always use your current computerised prescription request slip.

We may be unable to issue your prescription if the request prescription slip has been altered or additional items have been added by hand. We appreciate your co-operation regarding this matter.

The reception staff are always on hand to assist you with any queries you may have regarding the system. However, it should be noted that they are unable to make any alterations, whatsoever, to your repeat medication.

We regret WE ARE UNABLE TO TAKE PRESCRIPTION REQUESTS BY TELEPHONE as the lines must be kept free for more urgent calls.

REQUESTS SUBMITTED AFTER 12.00 NOON WILL NOT BE PROCESSED UNTIL THE FOLLOWING DAY, THEREFORE, PLEASE ALLOW SUFFICIENT TIME BEFORE COLLECTING YOUR PRESCRIPTION.

Alternatively you can now order repeat prescriptions online using the form below

REPEAT PRESCRIPTION REQUEST
First Names:
Last Name:
Date of Birth
(dd/mm/yyyy):
Address (First Line):
Email Address:
Phone Number:
 
Your Usual Doctor:
This system is only available for collection by patient/ patient's representative or by a Chemist where a pre-arrangement is already in place.

Please tell us the drugs you require. Be specific and check your spelling.
PLEASE TAKE ALL DETAILS FROM YOUR REPEAT PRESCRIPTION RECORD SLIP

Drug Name
Strength
If you require more than 10 items, please submit another request.

Collection Point :
Comments:
(any comments that you may have about this service, or additional medication)
CONFIDENTIALITY - TERMS AND CONDITIONS:
The internet is not secure, and the transmission of data to request medication is entirely at the patient's own risk. The practice accepts no responsibility for breaches in confidentiality resulting from patients' transmissions.

I accept the terms and conditions above

 



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