The Medical Centre

This website has been designed to tell you about the practice and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.

This purpose-built medical centre opened in March 1987 and provides a full range of General Medical Services for the surrounding area. We offer a wide range of up-to-date diagnostic and therapeutic services in a modern, light and friendly environment and are supported by our Nursing and Reception staff.

The surgery is open and the reception staff are on duty from 8.15am to 6.30pm, Monday to Friday (excluding Bank Holidays). The telephone lines are answered by our surgery reception staff between 8.00am and 6.30pm, Monday to Friday. Outside of these hours, including weekends, patients are diverted to the doctor's deputising service or patients can telephone them direct on 020 8319 3030. In addition, the surgery also offers early morning commuter clinics on Monday, Tuesday, Wednesday and Thursday from 07.00 am, one Saturday per month from 08.30 am to 11.00 am and one late night Friday per month from 6.30 pm to 8.00 pm. These surgeries are for routine booked appointments and not emergencies.

Please do not assume that there will always be a doctor available when the surgery is open. They may be on home visits, holding clinics (on the surgery premises) or doing other work for the benefit of the practice.

Other Information

This publication is for your help and guidance. The details may be subject to change from time to time, so please check with the reception staff who will be happy to assist you, should further information be required.

PLEASE SWITCH OFF MOBILE PHONES WHILST ON THE PREMISES.

PLEASE LEAVE PRAMS AND PUSHCHAIRS IN THE COVERED AREA PROVIDED OUTSIDE THE SURGERY.

PLEASE DO NOT SMOKE ON THE PREMISES.

Patient Data

Under the Data Protection Act 1998, you are entitled to access your clinical records or any other personal information held about you. A fee of £10.00 is payable for access to this information and 35p per photocopy requested.

This practice contributes anonymous patient data to databases used for health care research purposes. The practice receives a nominal fee and training from the company aggregating the data to help improve quality in its computer records. The company holding the anonymous data will be providing the data to authorised researchers for a data fee. The data collection scheme has been approved by the South East Multicentre Research Ethics Committee. The committee will also be overseeing all research conducted on the data. The database will hold data on millions of patients and no patient will be traceable to anyone outside this practice.

Freedom of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a publication scheme. Patients are entitled to access the information as described in the Dr Malpass & Partners General Practitioner Publication Scheme.

Violent And Abusive Patients

This practice operates a zero tolerance to violence. Patients who are violent or abusive to the GPs or members of their staff will be removed from our practice patient list.

Training

This practice is involved in training of Year 5 student doctors from Guy's and St Thomas' and Year 1 student nurses from Greenwich University.